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Cancellation

Airtime and Bundles:

All airtime and bundle orders cannot be cancelled or refunded.

PayAsYouGo Phones:

If you should wish to cancel your order please reject the delivery from the courier partner. MTN will then endeavour to perform the refund accordingly.

Contracts:

Contact the MTN Direct call centre on 083 123 DOOR to cancel your order.

Free delivery
Delivery hours
From 8AM to 5PM
Monday to Friday
Large or small, near or far, no matter what you buy, we will deliver it to you anywhere in South Africa.
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