Delivery shall occur anywhere within South Africa via MTN's courier partner.
Delivery can occur anywhere between 3-10 days based on availability of the item ordered, and your location.
The courier partner delivers on Monday to Friday between the hours of 8 AM to 5 PM.
Airtime and Bundles will be delivered directly to the SIM Card you specify in your online order.
MTN’s courier partner shall contact you directly to notify you when delivery of your order shall take place.
Please follow the link below and enter your online store order number to track you delivery with our courier. Type in your order number and start with letters “OF” for example OF33399123467. If there is no information about your delivery, please leave us your details and we will assist.
RICA or the Regulation of Interception of Communication Act is a new law that has been passed by the South African government that makes it compulsory for everyone to register all new and existing cellphone numbers. RICA affects everyone. It affects Customers on all the cellular networks in South Africa, all existing and prospective MTN Pay As You Go and Contract customers and any person selling MTN Pay As You Go starterpacks and Contract packages. With RICA in effect, all new SIM cards will only be activated once they have been registered. All cellphone numbers already in use will have to be registered before the end of January 2011, after which they will be deactivated.
No delivery fee is applicable to your online purchase of airtime or bundles.
A delivery fee may be charged when you complete an online order for physical products (examples of physical products are phones and accessories).
A delivery fee of R149 (incl. VAT) is charged when you complete an online order for physical products and if the total value of your online order is equal to or less than R699.
No delivery fee will be charged if the total value of your online order for physical goods is equal to or above R700.